Privacy Policy

We take your privacy seriously. The following Privacy Policy will help you to understand what information this website retains, what we do with it, and how we protect your browsing experience.

The Data Protection Act & General Data Protection Regulation (GDPR): When we use your personal data, we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR and other relevant UK and EU legislation.

What information about you do we collect? This website obtains basic information – such as your name, email address and telephone number, and your message – from the contact form when you provide it to us. This information is used to respond to your query and not for any other reason. The details you provide us through the contact form will not be added to our mailing list unless you ask us to or agree to a subsequent request from us in this regard.

We also collect names and email addresses from our Mailing List subscription form, which is located in the footer of our website. By subscribing to our Mailing List, you are by definition asking us to provide you with updates as and when such updates become available. We will send you such updates to the email address you provide us. The information you provide us is stored securely on Microsoft OneDrive. You can cancel your Mailing List subscription at any time by contacting us through our Contact Form or by emailing

Data is also collected by Google Analytics – see our Cookies Policy, here.

We will also obtain your full name, postal address, email address and telephone number when you purchase an order from the website. This information is only held for as long as necessary to process your order and to send you an electronic receipt of purchase via email. Your details are stored securely in the interim and are permanently deleted 30 days after we receive electronic confirmation that your purchase(s) have been delivered and signed for.

We do not collect nor hold payment information. Payment is made through Paypal. You can view Paypal’s terms and conditions here  and its privacy statement here.

Disclosure to third parties: The information you provide us through this website will never be shared with third parties, other than Royal Mail, without your express and prior consent.

Your information, your rights: Under the General Data Protection Regulation (GDPR) 2018, you can access and receive the information we have, correct or update it, restrict its use, object to us storing it, ask to have it deleted, or complain to a supervisory authority such as the Information Commissioners Office (ICO).

Data Protection Officer & Contact: If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact Ann Shakespeare by:

email, addressed to ; or

post, addressed to Ann Shakespeare, 13a Addison Crescent, London W14 8JR

Updates: We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.

Legal notice: The owner of this website makes no warranties of any kind that this website and emails are free from viruses or other forms of harmful computer code. (We’ve taken all reasonable care to ensure that bugs and other computer nasties aren’t lurking about). In no event shall the owner of this website nor any agents be liable for any direct, indirect or consequential damages resulting in the use of this website. The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Ann Shakespeare shall not be responsible for any detrimental reliance you place on this website or its contents.

External Links and Third Party Services: This site contains links to third party websites and services. Please remember that when you use a link to go from this to another website or you request a service from a third party, this Privacy Policy no longer applies. We do not monitor, control, or endorse the privacy practices of any third parties and your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third party websites and third party service providers